Prior to onboarding your property with our management services, we recommend ensuring that all personal belongings are secured and the property is in good repair. You should also provide us with any specific instructions or restrictions related to your property. Our team will then conduct an initial assessment to identify any additional needs or adjustments to make your property guest-ready.

Communication is a priority for us. You will receive regular updates regarding the status of your property, including booking rates, guest feedback, and any maintenance issues. We typically send out monthly reports, but you can opt for more frequent updates if you prefer. Our online client portal also allows you to check the real-time status of your property at any time.

As a property owner, your main responsibilities include maintaining adequate insurance coverage, ensuring the property meets all legal requirements, and keeping us informed of any changes in your property’s status or ownership. Beyond these requirements, we handle the day-to-day operations of your rental, allowing you to be as hands-off as you wish.

We manage all aspects of property maintenance, including unexpected repairs. Our team conducts regular inspections and handles issues as they arise. For major repairs, we will consult you for approval before proceeding, unless it's an emergency that threatens property safety or guest comfort, in which case we act immediately to resolve the issue and inform you promptly.

Yes, you can enjoy your property for personal use. We simply request that you notify us in advance so we can manage the booking calendar accordingly. This ensures that your property is available when you need it, while also maximizing rental opportunities when you are not using it.